Welcome to oopqrr.com. This is an independent website of Shaoxing Chen Manyi Textile Co., Ltd., mainly engaged in general merchandise. In order to ensure your shopping experience, we have formulated the following payment policy:
Payment method: We accept a variety of safe and convenient payment methods. This includes but is not limited to traditional credit cards (Visa, MasterCard, etc.) and third-party payment platforms (PayPal, etc.). On the payment page, you can choose the appropriate payment method according to your personal preferences. All payments are processed through encrypted channels to ensure that your payment information is safe.
Order confirmation and payment: When you complete the product selection and submit the order on the website, the system will generate the order details immediately. At this time, you need to complete the payment process according to the selected payment method. After the payment is successfully completed, you will receive an order confirmation email containing your order number, product details, payment amount and estimated delivery time. If the payment process is interrupted due to network or other reasons, please do not resubmit the order. If you need help, please contact our 24/7 customer service (contact email: service@oopqrr.com).
Shipping instructions: In order to thank our customers, we provide free shipping for the entire store. No matter where you order or how much you order, you don't have to pay extra shipping fees. The total amount displayed on the checkout page is the sum of the product prices, excluding hidden shipping costs.
Return and Exchange Policy: We offer free returns and exchanges within 30 days. If you are not satisfied with the purchased goods, you can request a return or exchange within 30 days from the date of receipt of the goods, but it will not affect the secondary sale. Return address: Room 201-202, 2nd Floor, Building 1, Shikua Village, Hutang Street, Keqiao District, Shaoxing City, Zhejiang Province (Confirmation Letter). Once we receive your eligible return or exchange request, we will process and arrange your refund or exchange as soon as possible. The refund will be returned to your payment account via the original payment method. The specific arrival time will depend on the processing speed of your payment institution.
Customer Support: Our 24/7 customer service team is always here to help you. If you have any questions about unsupported payment methods during checkout, unsuccessful payment but deducted amount, order status, return and exchange process, etc., you can contact us in the following ways.
Email: service@oopqrr.com
Tel: 19949389030 (legal representative contact number, you can also consult customer service related questions)
We are committed to providing customers with high-quality shopping experience and perfect after-sales service. If any terms are incomplete or policy adjustments are made, we will immediately publish an announcement on the website and inform users. Thank you for your support and trust, and wish you a happy shopping!
Shaoxing Chen Manyi Textile Co., Ltd.
Company address: Room 201-202, 2nd Floor, Building 1, Shihuahu Village, Hutang Street, Keqiao District, Shaoxing City, Zhejiang Province (Commitment Declaration)
Legal representative: Qian Changchang
